Managing A Multigenerational Workforce
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Ever wonder why the work ethic of your 20-year old employee is so vastly different from that of your 40-year old emplpoyee, and why the 40-year olds are so different from your 60-year old employee?
One of the greatest challenges facing management today is the ability to manage multi-generations: Millennials, Gen X, Baby Boomers, and Matures.
Each generation is unique, with a distinct point of view of the world in general and their workplace and management in particular.
Much of what makes each generation so different and what has shaped their attitudes, are the conditions that existed in the world at the time they were old enough to enter the workplace:
Matures – the great depression; Baby Boomers – the go-go 1980’s, Gen X – latchkey kids, and the Millennials – the booming 1990’s economy.
Successful businesses and management understand these differences and develop specific strategies designed to attract and retain each generation.
Participants Will Learn:
- The differences among today’s workforce: * Millennials, * Gen X, * Baby Boomers, * Matures
- Multigenerational managing strategies.
- How to solicit customer & employee feedback & develop a plan of action.
- How to measure for success.
Who Should Attend:
- Owners – CEO’s – Presidents
- HR personnel
- Training personnel
- Field supervisors
- Store managers
- Half or full day
- Highly interactive & participatory
- Blended mediums: PowerPoint, video, exercises & lecture
- Best practices sharing
- Case studies
- Participant Personal Action Plan